Apply Now:
https://www.accenture.com/in-en/careers/jobdetails?id=ATCI-5226971-S1922356_en
Job Title:
Technology Support Engineer – Infra Managed Service Senior Analyst
Location:
Gurugram, India
Experience Required:
2–5 Years
Employment Type:
Full-Time
Job Summary
Accenture is hiring a Technology Support Engineer with strong expertise in VMWare Cloud Administration. In this role, you will ensure operational stability across system components, resolve incidents, manage Requests for Change (RFCs), and collaborate closely with vendors and service management teams for issue analysis and resolution.
Key Responsibilities
- Resolve incidents and problems across business systems
- Ensure smooth day-to-day operations and system stability
- Create and implement Requests for Change (RFCs)
- Update and maintain knowledge base documentation
- Participate in team discussions and propose solutions
- Support junior members through guidance and training
- Develop and improve operational procedures
Required Skills (Must Have)
- Strong proficiency in VMWare Cloud Administration
- Cloud infrastructure management knowledge
- Virtualization technologies understanding
- Experience in incident management & problem-solving
- Knowledge of service management tools and frameworks
- Ability to document and maintain troubleshooting procedures
Good to Have Skills
- None specified (NA)
Qualification
- 15 years of full-time education (mandatory)
Additional Information
- Minimum 3 years of experience required
- Equal Opportunity Employer
- Accenture does not charge any fees during the hiring process
- Role based in Gurugram office
About Accenture
Accenture is a global leader in consulting and technology, with 775,000+ employees worldwide. They promote inclusivity, innovation, skill development, and holistic well-being. Recognized as one of the World’s Best Workplaces™, Accenture fosters a culture where everyone is empowered to do their best work.
Disclaimer
Applicants must apply only through the official Accenture careers link.
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