Infra Managed Service Analyst | Full Time | Experience: 2–5 Years
Job ID: ATCI-5216734-S1912865
Primary Skill: Managed File Transfer
Location: Bengaluru
Job Description
Project Role: Technology Support Engineer
Role Description:
You will resolve incidents and problems across multiple business system components, ensuring operational stability. Responsibilities include implementing Requests for Change (RFC), updating knowledge base articles, vendor collaboration, and supporting service management teams with issue analysis and resolution.
Must-Have Skills: Managed File Transfer
Good-to-Have Skills: NA
Minimum Experience: 2 years
Education Required: 15 years full-time education
Summary
As a Technology Support Engineer, you will work in a fast-paced environment focusing on incident resolution, operational stability, documentation, and vendor coordination. You will contribute to system efficiency and reliability through proactive troubleshooting and process improvements.
Roles & Responsibilities
- Perform tasks independently and grow into an SME
- Actively participate in team discussions
- Provide solutions to technical issues
- Maintain system documentation and operational procedures
- Engage in continuous learning and technology updates
Professional & Technical Skills
- Proficiency in Managed File Transfer
- Strong understanding of file transfer security & protocols
- Experience troubleshooting complex file-transfer issues
- Familiarity with various MFT tools & enterprise solutions
- Ability to analyze system performance and optimize processes
Additional Information
- Location: Bengaluru
- Education: 15 years full-time education
Equal Employment Opportunity Statement
Employment decisions are made without regard to age, race, religion, gender, nationality, disability, marital status, sexual orientation, gender identity, or any other protected category.
About Accenture
Accenture is a global leader operating with more than 775,000 professionals. The company delivers value through innovation, inclusivity, employee well-being initiatives, certifications, and continuous learning opportunities. Recognized as one of the World’s Best Workplaces™, Accenture promotes a diverse and supportive environment for all employees.
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DISCLAIMER
This job post is created for informational and promotional purposes only. All job information belongs to Accenture as per the official listing. Candidates should verify all details through the official Accenture Careers website before applying.
