Infosys Report Highlights Responsible AI Gap in the Agentic Era
Bengaluru, August 14, 2025 – Infosys Knowledge Institute (IKI), the research arm of Infosys (NSE, BSE, NYSE: INFY), has released a new report highlighting the widening gap between agentic AI adoption and responsible AI (RAI) readiness.
🔑 Key Findings from the Infosys Report
- 95% of executives reported AI-related incidents in the last two years.
- 86% believe agentic AI will introduce new risks and compliance issues.
- Only 2% of enterprises qualify as “RAI Leaders” under Infosys’ RAISE BAR benchmark.
- Organizations with strong RAI controls experienced 39% lower financial losses and fewer reputational damages.
📊 Enterprise AI Readiness
Infosys’ benchmark shows that most organizations lack proper controls around:
- Ethical AI practices
- Bias mitigation
- Privacy safeguards
- Robust incident response
Only a small group of “RAI Leaders” are achieving better results by embedding explainability, governance, and proactive testing into their AI models.
💡 Expert Insights
Balakrishna D.R., EVP – Global Services Head, AI and Industry Verticals, Infosys, said:
“Delivering value from enterprise AI requires a responsible foundation built on trust, risk mitigation, data governance, and sustainability.”
Jeff Kavanaugh, Head of Infosys Knowledge Institute, added:
“Companies that prioritize robust RAI safeguards will reduce risks while unlocking growth opportunities in the agentic AI era.”
📌 What Enterprises Should Do
Infosys recommends enterprises to:
- Learn from Responsible AI leaders
- Blend product innovation with centralized AI governance
- Embed RAI guardrails into secure AI platforms
- Establish a centralized RAI office for oversight
👉 Read the full report on the Infosys newsroom
📢 Disclaimer
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