📌 Job Overview
SAP is hiring an Application Engineer – Enterprise Service Management (ESM) to support and enhance enterprise IT service management platforms. This role focuses on application engineering, service management processes, system integrations, and operational excellence, supporting SAP’s global IT landscape.
🏢 Company Name
SAP
📍 Job Location
Bangalore, Karnataka, India
💼 Job Role
Application Engineer – Enterprise Service Management (ESM)
🏢 Department
Information Technology
🧑💻 Employment Type
Full Time | Permanent
🛠️ Key Responsibilities
- Design, develop, configure, and support Enterprise Service Management (ESM) solutions
- Maintain and enhance IT service management platforms and workflows
- Collaborate with global IT, business, and operations teams to deliver scalable solutions
- Analyze incidents, service requests, and system issues to ensure high availability
- Support integrations between ESM platforms and enterprise applications
- Automate operational processes to improve efficiency and reliability
- Ensure compliance with SAP IT standards, security, and governance policies
- Participate in incident management, root cause analysis, and continuous improvement initiatives
🎯 Required Skills
- Strong experience in Enterprise Service Management / ITSM platforms
- Application engineering and production support experience
- Knowledge of incident, problem, change, and service request management
- Experience with system integrations, APIs, and workflows
- Strong analytical and troubleshooting skills
- Ability to work in a global, cross-functional environment
- Excellent communication and collaboration skills
🎓 Educational Qualification
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent
🌍 About SAP
SAP helps the world run better and improves people’s lives. As a global leader in enterprise software, SAP supports 80% of global commerce and empowers organizations with innovative, secure, and scalable technology solutions. SAP promotes diversity, inclusion, continuous learning, and employee wellbeing.
🔗 Apply Now
👉 Official Application Link: click here
Disclaimer
This job post is for informational purposes only. We are not affiliated with SAP and do not charge any recruitment fees. All hiring decisions are made by SAP.
