Accenture has released an official job notification for the position of Technology Support Engineer under the Infra Managed Service Senior Analyst category. This role is ideal for professionals with hands-on experience in VMware Datacenter Virtualization Architecture and Design who are looking to grow their careers with a global technology leader.
Candidates must apply only through the official Accenture careers website using the link provided below.
Official Apply Link:
👉 click here
Job Details
- Company: Accenture
- Job Title: Technology Support Engineer
- Job Level: Infra Managed Service – Senior Analyst
- Job ID: ATCI-5216610-S1912880
- Location: Bengaluru
- Employment Type: Full Time
- Experience Required: 2–5 Years (Minimum 3 years required)
- Primary Skill: VMware Datacenter Virtualization Architecture and Design
Educational Qualification
- 15 years of full-time education (mandatory)
Role Summary
As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components. Your role includes ensuring operational stability, implementing Requests for Change (RFCs), updating knowledge base articles, and collaborating with vendors and service management teams to deliver effective resolutions.
Key Responsibilities
- Resolve incidents and service requests related to virtualized environments.
- Ensure operational stability across business systems and infrastructure components.
- Create and implement RFCs in line with change management processes.
- Update and maintain knowledge base articles for effective troubleshooting.
- Collaborate with vendors and internal service management teams.
- Perform independently and grow into a Subject Matter Expert (SME).
- Participate actively in team discussions and problem-solving activities.
- Assist in defining and implementing best practices for incident management.
- Provide guidance and training support to junior team members.
Technical & Professional Skills
Must-Have Skills
- VMware Datacenter Virtualization Architecture and Design
- Strong understanding of virtualization technologies and enterprise deployments
- Hands-on troubleshooting of virtualization-related issues
Additional Skills
- Knowledge of network configurations and storage in virtualized environments
- Ability to document processes and maintain knowledge repositories
- Strong analytical and problem-solving skills
Why Join Accenture
- Work with one of the world’s leading technology and consulting firms
- Exposure to large-scale enterprise infrastructure environments
- Continuous learning, certifications, and upskilling opportunities
- Inclusive, diverse, and employee-centric work culture
- Recognized as one of the World’s Best Workplaces™
Equal Employment Opportunity
Accenture is an equal opportunity employer. All employment decisions are made without discrimination based on age, gender, race, religion, disability, sexual orientation, or any other legally protected status.
Important Fraud Warning
Accenture does not charge any fees at any stage of the recruitment process. If you receive any communication asking for payment, do not respond and immediately report it to india.fc.check@accenture.com.
Disclaimer
This job post is shared for informational purposes only. All job descriptions, logos, and trademarks belong to Accenture. Applicants should always verify details and apply directly through the official Accenture careers portal.