Infra Managed Service Team Lead/Consultant | Full Time | Experience: 5–10 Years
Job ID: ATCI-5230355-S1923793
Primary Skill: VMware Virtualization Administration
Location: Bengaluru
Job Description
Project Role: Application Tech Support Practitioner
Role Overview:
You will act as the key interface between clients and application systems, ensuring smooth operations and high-quality service delivery. The role demands strong communication skills, the ability to diagnose client issues accurately, and the capability to design resolutions using deep product expertise.
Must-Have Skill: VMware Virtualization Administration
Minimum Experience: 5 years
Education: 15 years full-time education
Summary
As an Application Tech Support Practitioner, you will take ownership of client interaction, issue analysis, and operational continuity. Your role involves addressing client challenges, leveraging product knowledge to design resolutions, and ensuring world-class systems continue to operate at peak performance. This position also requires leadership responsibilities, team guidance, and cross-team collaboration.
Roles & Responsibilities
- Act as an SME for VMware Virtualization Administration
- Lead, mentor, and guide the team
- Take accountability for team decisions and outcomes
- Collaborate with multiple teams on high-impact decisions
- Provide solutions for both team-level and cross-team issues
- Conduct training and knowledge-sharing sessions
- Track and evaluate team performance aligned with organizational goals
Professional & Technical Skills
- Strong expertise in VMware Virtualization technologies
- Experience in troubleshooting virtualization issues
- Knowledge of cloud infrastructure & virtualization frameworks
- Ability to implement and manage virtual environments end-to-end
- Understanding of enterprise-level virtualized architecture
Additional Information
- Required Experience: 5+ years in VMware virtualization
- Location: Bengaluru
- Qualification: 15 years full-time education
Equal Employment Opportunity Statement
Accenture ensures fair employment practices regardless of age, race, religion, gender, nationality, disability, marital status, sexual orientation, or any legally protected category.
About Accenture
Accenture is a global powerhouse in digital, cloud, and consulting with 775,000+ employees worldwide. The company thrives on innovation, diversity, inclusive culture, and employee well-being. Accenture provides continuous learning opportunities, certifications, and global exposure. Recognized as one of the World’s Best Workplaces™, Accenture is committed to driving positive change and technological growth.
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